We understand that there will be times when not everyone will be happy with our service or the outcome of our work. We want to be made aware of those times when you feel that we do not perform our duties properly.
If you have a complaint regarding any aspect of our performance, we would like to hear about it. There are a number of ways to contact us. A supervisor will contact you and assist you in completing a report to outline the incident and complaint.
The Isle of Wight County Sheriff’s Office strives to provide outstanding service to both the citizens of the county and to those who happen to be in our county for work, leisure, or just passing through.
We believe in helping to the best of our abilities. It is our job and our duty. It is what we do! We want to assist you and perform our other mandated duties without incident.
There are times when an employee performs his/her duties in a manner so appreciated that a citizen wants to say “thank you” or “job well done!”
We also recognize that there may be times when a citizen may have a complaint or is unhappy with an encounter with one of our staff. If this is the case, then certainly you have the right to voice your concerns.
We want to hear from you, the citizens we serve, so that we can ensure our agency provides open communication and professional, courteous service at all times. We provide numerous methods to speak with us. Please choose the best option that best suites your needs.
Your comments are important to us, so please let us know what you think. We believe in “Community Partnership!”
Sheriff Mark A. Marshall and Staff
Stop by the office:
17110 Monument Cir
Isle of Wight, VA
Write a letter:
Sheriff Mark A. Marshall
PO Box 75
Isle of Wight, VA 23397
Call our dispatch center at 757-357-2151 and tell the dispatcher you’d like to speak to a supervisor.
Message us on Facebook:
www.facebook.com/iowso You can send us a message here. Be sure to “Like” our page to stay up-to-date on information from the Sheriff’s Office.
Send us a fax:
Use this web form to send us an email.
Note: The message sent from this web page form go directly to Sheriff Marshall and his Chief Deputy Major James Clarke.
FAQ - File a Citizen Commendation or Complaint
If you have a positive encounter with one our deputies or staff and would like to let us know about it, there are a number of ways to do so.
It would be helpful if you know the name of the deputy or employee involved, but it you do not, just tell us about the incident and we will be able to piece together the details.
This website contains public information and is provided as a service by the Isle of Wight County Sheriff's Office to its citizens and the general public. Information presented throughout this website may be freely downloaded, copied or distributed with the exception of the agency logo, shoulder patch, and badge. Although the Sheriff's Office makes every effort to ensure that information available on its website is accurate and current as of the date indicated, the Sheriff's Office expressly does not warrant its accuracy or currency. Any use of such information shall be at the user's own risk. Unauthorized attempts to upload information or alter information on this website are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.